I have this from Stupidcheap. Roadside Care is our basic package that covers the essentials. Including the basics, our Roadside Care package provides assistance for anyone driving your nominated vehicle. Roadworthy as defined by relevant Queensland legislation. For policies with a start date from 19 May 2019 - 27 February 2021 or with a renewal effective date from 29 June 2019 - 4 April 2021. Lockouts and flat tyres/batteries Before making any decisions please consider your own circumstances and the Product Disclosure Statement and Target Market Determinations. If your vehicle is a total loss 27 Recovery actions 27 - Recovery action by us 27 . All requests for Roadside Assistance relating to automotive Glass replacement requires upfront payment by credit card. Our Services come with guarantees that cannot be excluded under the Australian Consumer Law. IE: If you run out of fuel, they will bring fuel to your car, YES, but (Limit 5 litres and only in Victoria) Plus, youre covered if you get locked out of your caravan or it gets a flat tyre. Essential cover for those who drive short distances in the metro area. All benefits in the table are subject to limitations and exclusions. RACV Complete Care Motor Insurance Product Disclosure Statement and Policy Booklet - July 2021 (PDF, 231 KB) Lockouts and flat tyres/batteries Your Roadside Assistance product entitles any Driver of your Nominated Vehicle to Roadside Assistance after a Breakdown. Total Care At $280 Annually Or $23.83 By The Month | RACV. If you need to be towed further than this, there may be out-of-pocket costs. hb```$d!1a'ZzhTrn1a6 Top-range breakdown assistance that includes 100km of metro and regional towing plus generous taxi, accommodation and car hire benefits. Yes, you can pay for your yearly subscription upfront or by the month. Terms & Conditions T&Cs When booking/purchasing with ClubConnect, you are agreeing to abide by the following terms and conditions: Voucher Validity Vouchers are valid for a period of 12 months from the date of issue, this excludes attractions that have been booked for a specified date or where a 'valid to' date is specified. Vehicle size and weight restrictions apply. If the Caravan or Trailer being towed by the Eligible Vehicle experiences a minor mechanical or electrical Breakdown, an RACQ patrol will attend within your Entitlements. It has been used 0 times. Features Include: Automatic Transmission Climate Control Heating and Cooling P/Steering ABS Brakes Cruise . Youll be towed in your chosen direction up to the relevant kilometre limit. The information provided is general advice only. For more details on vehicle eligibility, towing limits and exclusions, see Emergency Roadside Assistance Terms and Conditions (PDF, 315 MB). If you have a caravan or trailer, Total Care or Extra Care might suit you they both include a level of assistance if the towing vehicle breaks down. Plus, save more on your yearly subscription cost the longer youre with us. Upon becoming a member of RACQ, the member agrees to be bound by the RACQ Membership Terms and Conditions, Constitution, and any relevant product terms and conditions published by RACQ or one of its third party providers may change from time to time. RACQ will consider an incident to have ended in respect of providing Service and/or Entitlements when the first of the following occurs: The decision as to whether Services can be provided for a particular vehicle will be at RACQs discretion. enable JavaScript in your browser. Contact RACV; Legal; Privacy Charter 2023 Royal Automobile Club of Victoria (RACV) All rights reserved. It can be used on alternative transport and taxi trips. ^ RACV Years of Membership: at 5 years Bronze cardholders receive a 5% discount, at 10 years Silver cardholders receive a 10% discount, at 25 years Gold cardholders receive a 15% discount and at 51 years Gold 50 cardholders receive a 20% discount. If you like Lucy Bel you might find our coupon codes for Intelligent Shop, Acer and 1FITLAB useful. You can get emergency roadside assistance 24 hours after you purchase your subscription. The kilometre limit is different for each plan: Youll be towed in your chosen direction, up to your plans kilometre limit, or to the nearest attending RACV Service Centre. Keep in mind that administrative fees apply for monthly payments (up to 50c a month thats up to $6 over the year). Yes, you can. The value of Entitlements provided to you under any option or combination thereof will not exceed the maximum total within any one subscription year. Explains what insurance products are available and who provides them, the financial services we offer, how were paid and how we handle complaints so you can decide whether or not to choose RACV Insurance. RACQ may refuse to provide further Services until you comply with any such requests or Service may be provided for a fee. hbbd```b`` iXDL+0f. ^ RACV Years of Membership: at 5 years Bronze cardholders receive a 5% discount, at 10 years Silver cardholders receive a 10% discount, at 25 years Gold cardholders receive a 15% discount and at 51 years Gold 50 cardholders receive a 20% discount. Buy now Prices valid as of 1 August 2022 and are subject to change. On domestic-only policies, the standard excess is instead $100, which can be again be lowered to $0 when a higher premium is paid. Consumables such as oil are not included. For policies with a start date from 19 May 2019 - 27 February 2021 or with a renewal effective date from 29 June 2019 - 4 April 2021. RACV Boat Insurance Premium, Excess, Discounts Guide - August 2022 (PDF, 60 KB) If you travel with a caravan or trailer over long distances including to regional areas, we recommend Total Care. @B Dt40u1,{X$ Well tow you to the nearest accessible charging station or your preferred destination within your towing benefits. The Eligible Vehicle cannot or will not be repaired. RACV Caravan and Trailer Insurance Product Disclosure Statement and Policy Booklet - February 2021 (PDF, 411 KB) 0 Your reference number is. Car Insurance provides cover for damage you may unintentionally cause to peoples properties or vehicles as a result of an accident on the road, as well as other listed events such as theft, vandalism or fire. Regardless of your level of cover, you are entitled to receive the applicable Entitlements set out in these terms and conditions for Eligible Caravans and Trailers. and book using our Smart App. If youve made the switch to an electric vehicle (EV), or are thinking about it, all of our roadside assistance packages will keep your battery electric or hybrid vehicle moving so you can drive with confidence and get to where youre going. By using our site, you agree to us collecting this information and to ourPrivacy Charter. Find the cheapest fuel near you with our arevo app. Identity Company publishing the Website (referred to herein as the "Company"): TOTAL S.A. Head office: Tour Coupole - 2, place Jean Millier 92078 Paris La Dfense Cedex - France Company type: Socit Anonyme de droit franais (b)Accommodation up to $1,200 per incident and rental vehicle for up to 6 days, up to $110 per day. endobj I have 4 x cars and it says I nominate a vehicle for the total care package, and also get the benefit in any car I'm driving. There will be more to this as I'm awaiting a call from RACV today. From. Youll get help in any vehicle youre driving, not only your nominated vehicle. Size and Weight Restrictions Weight (GVM*) Height Width Length^ TOTAL CARE 8 Tn 3.3m 2.5m 9.0m 10'9" 8'2" 29'6" * GVM (gross vehicle mass) of a vehicle means the maximum loaded mass Heres what to do and how to stay safe if it does. Your Eligible Vehicle is immobilised due to mechanical or electrical fault, not including an Insurable Event. Save on your annual subscription with discounts the longer youre with us^. If you require a taxi, RACQ will arrange and pay for a taxi after each towing event in accordance with your Entitlements. Winning a 2022 Mozo Experts Choice Award in the Exceptional Quality Car . This includes battery electric (BEV), plug-in hybrid (PHEV), hybrid (HEV) and fuel cell (FCEV) vehicles. The location where the RACQ Service Provider providing the requested Services operates their business. Youll get the same quality service you expect from RACVs experienced mechanics at no extra costs. If the key to your Eligible Vehicle or Eligible Caravan or Trailer has been lost, damaged or stolen, where possible, RACQ will arrange and pay for the services of a locksmith in accordance with your Entitlements. For a full list of inclusions, exclusions and benefits please refer to Emergency Roadside Assistance Terms and Conditions for the exact entitlement. Limited services will apply where your Eligible Vehicle is one or a combination of the following: Services and entitlements will be limited to include: Batteries cannot be fitted to or serviced in Limited Service Vehicles where there is limited access to the battery or substantial removal of vehicle panels is required. Get assistance in any vehicle youre driving, even if you regularly travel long-distances. (d)Exceed one or a combination of the below size limitations: 1Gross Vehicle Mass of a vehicle is the maximum loaded mass of the vehicle as stipulated by the manufacturer, regardless of whether it is loaded Choose from three levels of roadside assistance to suit your drive and budget. If youve made the switch to an electric vehicle (EV), or are thinking about it, all of our roadside assistance packages will keep your battery electric or hybrid vehicle moving so you can drive with confidence and get to where youre going. RACQ will not be liable for any indirect or consequential loss, including loss of income or any other expenses, or damage that arises from providing, or failing to provide, any Services. Per breakdown it includes: help for common breakdowns, flat batteries, and tyre troubles 20km of metro towing 5 litres of fuel if you're stranded in Victoria with an empty tank. RACV Boat Insurance Product Disclosure Statement and Policy Booklet - August 2022 (PDF, 307 KB) For policies with a start date from 7 June 2021 - 27 October 2021 or with a renewal effective date from 12 July 2021 - 29 November 2021. 84 0 obj If youre towed to an Accessible Charging Station, youll need to provide your own charging cable and/or adaptor to charge your Electric Vehicle. RACV Complete Care Motor Insurance Product Disclosure Statement and Policy Booklet - August 2022 (PDF, 340 KB) For policies with a start date from 3 August 2022 or with a renewal effective date from 5 September 2022. For policies with a start date from 28 October 2021 - 21 February 2023 or with a renewal effective date from 30 November 2021 - 27 March 2023. RACV Total Careif you travel long distances, drive multiple cars or multiple people drive your nominated vehicle (like a partner or child). This is the total dollar value of benefits you can receive after a mechanical breakdown, per incident. RACQ will not cover transport, accommodation or other expenses incurred by you on the journey to return Home afterwards. The driver kept banging on about having RACV Total Care with the 100km towing limit. The information provided is general advice only. A member has 21 days from the date of purchasing Roadside Assistance to cancel their policy, and will be entitled to a refund of any subscription fees paid, provided no Service calls have been made or Entitlements have been used. RACQ does not cover Caravans and Trailers that: (a)Are used as a permanent place of residence. Qualified mechanics on call, no matter how many times things dont go to plan. Well tow you to the nearest accessible charging station or your preferred destination within your towing benefits - Total Care offers the highest towing range of up to 200km in any direction. (a)Vehicle Recovery RACQ will arrange and pay for a car carrier to transport the vehicle to your chosen location. It outlines details of your cover, such as the policy number, when it takes effect, when it expires, limits and the price of your premium. Any motor vehicle or motorcycle that are covered for RACQ Roadside Assistance. Rentals always include a liability insurance. Car insurance provides protection from losses resulting from owning and . If you run out of fuel in Victoria, we'll bring you up to 5 litres of free fuel to get you to the nearest service station. You will be eligible to access Travel Entitlements where an Eligible Vehicle or Eligible Caravan or Trailer: (a) Suffers a Breakdown 100km or more from the Drivers Home; and. For copies, visit racv.com.au. Find the most up-to-date RACV Promo Codes and offers that will help you get discounts and save on the online order. 86 0 obj I am covered by RACV Total Care, which is supposed to cover breakdowns of "Any vehicle you are driving" to be towed to either an agreed location within a set distance, or to the nearest RACV service center for repair. Help with common issues like lockouts, flat tyres or flat batteries Australia-wide, 24 hours a day. RACV 's intention to make any such changes through the RACV website (racv.com.au), Royal Auto magazine and using any other means adopted by RACV (in its absolute discretion). RACV Veteran, Vintage and Classic (VVC) Vehicle Insurance Premium, Excess and Discounts Guide - June 2021 (PDF, 82 KB) Youll also get an SMS if youre in metro Melbourne so you can track its arrival. Per breakdown it includes: All for $11 per month or save when you pay annually for $126 upfront per subscription year*. For policies with a start date from 13 October 2020 - 6 June 2021 or with a renewal effective date from 28 October 2020 - 11 July 2021. For policies with a start date from 13 October 2020 - 6 June 2021 or with a renewal effective date from 28 October 2020 - 11 July 2021. RACV Caravan and Trailer Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - October 2020 (PDF, 1,233 KB) But I pull over to check. Refer to Specialist Towing; (k) Your vehicle contains animals or livestock; (l) Your vehicle has suffered water ingestion including, but not limited to, traversing through flood waters or any other water crossing; (m) There is an unserviceable/damaged steering lock. RACQ will also pay for the return air, coach or rail fare for you, or one nominated driver, to collect the vehicle when it has been repaired. Monetary limits apply to individual breakdown benefits. The Caravan or Trailer wheel nut spanner and jack (heavy duty, if required) must be provided. For policies with a start date from 28 February 2021 - 14 July 2021 or with a renewal effective date from 5 April 2021 - 15 August 2021. If your Eligible Vehicle requires specialist towing or has become bogged, RACQ will provide attendance and assist where possible in accordance with your Entitlements where it can be accessed without leaving a Constructed Road/Driveway. Yes there is reciprocal agreements for basic services. The provision of Alternative Transportation is subject to availability and any terms and conditions imposed by the Service Provider. Administrative fees of 50c a month apply for monthly payments, $6 for the year. With flexible options including annual and monthly payments. If the Eligible Vehicle requires towing while it is towing a Caravan or Trailer, the Caravan or Trailer will be towed under the same conditions as the Eligible Vehicle, to the same destination, providing that it can be towed behind the attending tow truck. Where RACQ is able to assist you and incurs additional costs in providing Services to you on an island or river crossing, for example, barge, ferry or additional towing costs, you will be required to pay any additional costs RACQ incurs in accessing the Breakdown site. For more details on vehicle eligibility, towing limits and exclusions, see Emergency Roadside Assistance Terms and Conditions (PDF, 315 MB). In all other circumstances, a tow to the nearest Accessible Charging Station or to your home can be arranged in accordance with your Entitlements. Rules, Information and Minor Announcements, PC Hardware and Printers (including 3D Printers), Satellite , Digital Terrestrial, Cable and Internet TV, Sony Playstation , Playstation 2 , PSP and Playstation 3, If this is your first visit, be sure to In NSW NRMA premium care has a tow limit of 3.5t with the same ancillary conditions as has been mentioned, accomodation, hire car etc etc think the ceiling per incident is $3.5k. For $19.99 a month over 12 months or $214 for a whole year upfront, Members will also receive a Windscreen Plus Add-on and extra towing. Members holding ERA Products will be advised of RACV's intention to make any such changes through the RACVwebsite (racv.com.au), Royal Auto magazine and
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